Ready before you fly, supported after you land.
A briefing on your contract, your rights and life in your new country, then someone at the office who answers when you call.
Who this is for
- Everyone we place abroad
- Families who want to know how to reach their relative and us
What you get
Your contract, line by line
Pay, hours, days off, accommodation, leave and how the contract ends.
A country briefing
Culture, laws, climate, money and how to stay in touch with home.
Your rights at work
What your employer must provide, and who to contact if they don’t.
What to pack
A list for your destination and your job.
Travel day plan
Airport, documents to carry and who meets you on arrival, as arranged with your employer.
Check-ins after you arrive
We call you after your first week and keep in touch during your first months.
What happens when
- 01Pre-departure briefingAt the office, before your travel date.
- 02Travel dayYou fly with your documents checked and your contacts saved.
- 03First weekWe call to check you have arrived and settled.
- 04First monthsRegular check-ins with you and your employer. [Frequency to be confirmed.]
- 05Contract endHelp with renewal, your next job or coming home.
Before you fly, make sure you have
- Your passport and visa, plus copies saved on your phone and with family
- A copy of your signed contract
- Emergency contacts: Urban Careers, your employer and the nearest Kenyan embassy or consulate
- Some money for your first days
- Any prescription medicines, with the prescription
What it costs
The briefing and follow-up are included for everyone we place. For employer-paid roles, you pay us nothing.
What we will and won’t do
- We can’t take over your employer’s responsibilities, but we will follow up with them for you.
- In an emergency, contact local emergency services first, then us and the Kenyan embassy or consulate.
Questions people ask
We brief everyone we place before they travel. It covers things you need to know before you sign in at work.
Yes. Your family can call or WhatsApp the office.
Contact us straight away. We follow up with the employer and help you find the right support, including the Kenyan embassy or consulate.
Yes. Tell us a few months before it ends.
Related
- For job seekersWorking abroadChecked jobs with the salary, contract and every cost you pay listed before you apply.Read more about working abroad
- For job seekersDocuments and visasPassport, police clearance, medical and visa: where to get each one and what it costs, checked before submission.Read more about documents and visas
- GuideHow to check a job offerFive checks to tell a real job offer from a scam, and what to do if you have been asked to pay.Read more about how to check a job offer
Already shortlisted?
Ask us when your briefing is.
